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The Importance of Intercultural Communicative Competences for Tourism Labour Market: Students’ Views and their Self-Assessment
Journal of Language and Cultural Education Pub Date : 2019-05-01 , DOI: 10.2478/jolace-2019-0007
Zuzana Sándorová 1
Affiliation  

Abstract The present paper is founded on two pillars. Firstly, it is one of the current trends in education worldwide, i.e. to connect theory and practice. Secondly, it is the need to be interculturally competent speakers of a foreign language in today’s globalized world of massive migration flows and signs of increasing ethnocentrism. Based upon these two requirements, the ability to communicate in a FL effectively and interculturally appropriately in the tourism industry is a must, since being employed in whichever of its sectors means encountering other cultures on a daily basis. Therefore, the aim of the present study was to find out undergraduate tourism students’ opinion on the importance of intercultural communicative competences for their future profession as well as their self-assessment in the given field. The findings of the research, which are to be compared to employers’ needs, revealed that there is considerable difference between the respondents’ views on the significance of the investigated issues and their self-esteem.

中文翻译:

跨文化交流能力对旅游劳动力市场的重要性:学生的观点及其自我评估

摘要本文建立在两个支柱上。首先,这是全球教育的当前趋势之一,即将理论与实践联系起来。其次,在当今人口众多,种族中心主义日益加剧的全球化世界中,有必要在跨文化方面讲一门外语。基于这两个要求,必须具有在旅游业中进行有效和跨文化交流的能力,这是因为必须在旅游业的任何部门中工作,这意味着他们每天都要与其他文化相遇。因此,本研究的目的是找出旅游大学生对跨文化交际能力对他们未来职业的重要性以及他们在特定领域的自我评估的看法。研究的结果,
更新日期:2019-05-01
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