Abstract

In recent decades, healthcare innovation improvements in product technology, treatments, and care delivery have successfully increased patient life expectancy and quality of life, and made access to care, treatments, and diagnostic-path options easier. Innovation in healthcare is also generating efficiency, reducing costs and human errors. Due to this bivalent behavior, innovation is playing a fundamental role in the healthcare ecosystem scenario. With a growing focus on innovation, interaction among healthcare actors is constantly increasing and improving care outcomes, providing a more personalized care, and bringing a new way to provide and co-create value. This study presents a systematic literature review, seeking to analyze and summarize the evidence regarding how service innovation in healthcare is promoting personalized care solutions and how the increasing interaction between healthcare actors is generating new ways to co-create value.

摘要

近几十年来，在产品技术，治疗和护理提供方面的医疗保健创新改进已成功提高了患者的预期寿命和生活质量，并使获得护理，治疗和诊断途径的选择变得更加容易。医疗保健领域的创新还可以提高效率，降低成本和减少人为错误。由于这种双重行为，创新在医疗保健生态系统场景中起着重要作用。随着对创新的日益关注，医疗保健参与者之间的互动不断增加和改善护理效果，提供更加个性化的护理，并带来了提供和共同创造价值的新途径。这项研究提出了系统的文献综述，