Abstract This article summarizes the key elements that led to a groundbreaking new approach to performance management. Applying research from industries beyond public libraries was essential to upending the way we manage our Human Resources and inspire people to do their best work. Staying true to evidence based practices and building habits were critical to establishing and maintaining successful new processes. San Mateo County Libraries’ performance approach has received a County STAR award and a ULC Innovation honor.

中文翻译：

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在 COVID-19 大流行期间保持绩效和员工敬业度

摘要 本文总结了导致绩效管理突破性新方法的关键要素。应用公共图书馆以外行业的研究对于颠覆我们管理人力资源的方式和激励人们尽其所能地工作至关重要。坚持循证实践和养成习惯对于建立和维护成功的新流程至关重要。圣马刁县图书馆的绩效方法获得了县之星奖和 ULC 创新荣誉。