This study evaluates user acceptance of a gamification-enabled collaboration and knowledge sharing platform that has been developed for use by personnel in industrial work environments, aiming at increasing motivation for knowledge exchange. The platform has been evaluated at two manufacturing industries by two groups of users, workers and supervisors, with regard to five criteria: usability, knowledge integration, working experience, user acceptance and overall impact. Results showed that even though the ratings from both industries were positive on all criteria, there is room for improvement on user acceptance and knowledge integration. Driven by this fact, a rule-based adaptive gamification approach which exploits information about workers is proposed in order to further increase motivation and engagement. Based on feedback received from the evaluation, guidelines related to functionalities and design of a gamified collaboration platform are provided. These guidelines can be followed when implementing collaboration tools with gamification support for industrial environments.

中文翻译：

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游戏化知识共享平台在工业环境中的用户接受度评估

这项研究评估了用户对游戏化支持的协作和知识共享平台的接受程度，该平台已经开发出来供工业工作环境中的人员使用，旨在增加知识交流的动力。该平台已由两组用户（工人和主管）在两个制造业中针对五个标准进行了评估：可用性，知识整合，工作经验，用户接受度和总体影响。结果表明，即使两个行业的评分在所有标准上均为正面，但在用户接受度和知识整合方面仍有改进的空间。基于这一事实，提出了一种基于规则的自适应游戏化方法，该方法利用有关工人的信息，以进一步提高动力和参与度。根据从评估中获得的反馈，提供与游戏化协作平台的功能和设计相关的指南。在为工业环境提供带有游戏化支持的协作工具时，可以遵循这些准则。