ABSTRACT

Trust has been acknowledged as an important aspect of interorganizational relationships. Yet, limited attention has been paid to the importance of trust in the light of coopetitive interactions, i.e. simultaneously cooperating and competing. Research on trust has started to acknowledge that more trust may not always be better, and that trust and distrust are separate and distinct phenomena. Whilst coopetition research has mentioned the important role of trust, the potential role of distrust is even less acknowledged, although it may be particularly relevant due to the tensions, risks, and uncertainties involved. The purpose of this paper is to identify limitations and gaps in the extant literature on trust in coopetition, bring promising research opportunities into light, and create an agenda for future research focused on the roles of both trust and distrust in coopetition. By means of a systematic literature review, we find that the importance of trust in different phases of coopetition has been acknowledged by prior research, yet deeper explanations of how, when, and why different aspects of trust and distrust matter to coopetition are missing. A normative view on trust prevails and the potential fruitfulness of distrust is neglected. Based on these limitations, an agenda including six promising research avenues is constructed.

摘要

信任已被视为组织间关系的重要方面。然而，鉴于竞争的相互作用，即同时进行合作和竞争，对信任的重要性只给予了有限的关注。关于信任的研究已经开始认识到，更多的信任不一定总会变得更好，而信任和不信任是不同的，截然不同的现象。尽管竞合研究已经提到了信任的重要作用，但由于涉及的紧张局势，风险和不确定性，不信任的潜在作用甚至没有得到应有的重视，人们对此的认识甚至更少。本文的目的是找出现有的关于竞合信任的文献的局限性和不足之处，为有希望的研究机会带来启发，并为将来的研究制定议程，重点是信任和不信任在竞合中的作用。通过系统的文献综述，我们发现信任在竞合的不同阶段中的重要性已得到先前的研究的认可，但缺少关于如何以及何时以及为什么不同的信任和不信任对竞合至关重要的解释。关于信任的规范性观点占上风，不信任的潜在成果被忽略了。基于这些限制，制定了包括六个有前途的研究途径的议程。以及为什么缺少信任和不信任对竞争的重要性。关于信任的规范性观点占上风，不信任的潜在成果被忽略了。基于这些限制，制定了包括六个有前途的研究途径的议程。以及为什么缺少信任和不信任对竞争的重要性。关于信任的规范性观点占上风，不信任的潜在成果被忽略了。基于这些限制，制定了包括六个有前途的研究途径的议程。