ABSTRACT Trust has long been identified as an essential component in different disciplines. However, trust in the context of emergency management is a less often researched phenomenon. This article intends to enrich our theoretical understanding of trust by exploring the role of interorganisational trust and the process of trust development across phases of emergency management. To achieve this, a critical case study of the cross-national Arctic Sea region is conducted. The findings reveal that in each phase of emergency management, trust has a critical role to play such as improving coordination, communication, reliability and learning. Moreover, a cross-level framework for trust development is presented in order to illustrate how each phase of emergency management contributes to process theories of trust. The article explicates how the preparation phase contributes to developing interorganisational trust. The response phase contributes significantly to developing swift interorganisational trust. Although the evaluation phase has significant potential to transform this swift and fragile trust into a more resilient interorganisational trust, this potential is underexploited due to the low priority accorded to this phase. The article elaborates on trust in the emergency context and brings the group and project level concept of swift trust to the interorganisational level of analysis.

中文翻译：

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信任与应急管理：北极海地区的经验

长期以来，抽象信任一直被认为是不同学科中不可或缺的组成部分。但是，在应急管理中的信任是一种研究较少的现象。本文旨在通过探索组织间信任的作用以及整个应急管理阶段的信任发展过程，来丰富我们对信任的理论理解。为了实现这一目标，对北冰洋国家区域进行了关键案例研究。调查结果表明，在应急管理的每个阶段，信任都起着至关重要的作用，例如改善协调，沟通，可靠性和学习。此外，提出了一个跨层次的信任发展框架，以说明应急管理的各个阶段如何对信任的过程理论做出贡献。本文阐述了准备阶段如何促进组织间信任的发展。响应阶段为迅速建立组织间信任做出了重要贡献。尽管评估阶段具有将这种迅速而脆弱的信任转变为更具弹性的组织间信任的巨大潜力，但是由于该阶段的优先级较低，因此未充分利用这种潜力。本文详细阐述了在紧急情况下的信任，并将组织和项目级别的快速信任的概念引入了组织间的分析级别。尽管评估阶段具有将这种迅速而脆弱的信任转变为更具弹性的组织间信任的巨大潜力，但是由于该阶段的优先级较低，因此未充分利用这种潜力。本文详细阐述了在紧急情况下的信任，并将组织和项目级别的快速信任的概念引入了组织间的分析级别。尽管评估阶段具有将这种迅速而脆弱的信任转变为更具弹性的组织间信任的巨大潜力，但是由于该阶段的优先级较低，因此未充分利用这种潜力。本文详细阐述了在紧急情况下的信任，并将组织和项目级别的快速信任的概念引入了组织间的分析级别。