ABSTRACT Many undergraduate hospitality students matriculated into this major from a previous major. The issue was that myriad of hospitality students chose this major because they were either undecided or unhappy with their current major. Some researchers suggest that happiness has a positive impact on confidence, and hospitality industry leaders touted confidence and/or self-efficacy as sought after soft skills. The purpose of this research was to examine the impact of students who switched into a HTM major due to the development of self-efficacy. A confirmatory factor analysis was utilized to examine the foundation of confidence for the maturation of self-efficacy when undergraduate students matriculated from a prior major to a HTM major. Also, students’ attitudes of those who switched into a HTM major were examined to test the development of self-efficacy. Findings suggested that undergraduate students who entered into hospitality majors from previous majors developed self-efficacy and improved soft skills.

中文翻译：

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发展自我效能感：转向热情好客很重要吗？

摘要 许多本科酒店专业的学生从以前的专业被录取到这个专业。问题是，无数酒店专业的学生选择这个专业是因为他们对目前的专业犹豫不决或不满意。一些研究人员认为，幸福感对信心有积极影响，酒店业领导者吹捧信心和/或自我效能感是追求的软技能。本研究的目的是检查由于自我效能感的发展而转入 HTM 专业的学生的影响。当本科生从先前的专业被录取到 HTM 专业时，使用验证性因素分析来检查自我效能成熟的信心基础。还，对那些转入 HTM 专业的学生的态度进行了检查，以测试自我效能的发展。结果表明，从以前的专业进入酒店专业的本科生发展了自我效能感并提高了软技能。