The purpose of this paper is to examine the association between mobbing and service innovation performance. In this context, the mediating role of boreout, a new concept in the literature, was examined.,This study was conducted with 240 participants recruited in manufacturing companies affiliated with Adana Chamber of Industry in the province of Adana Turkey in November 2019. The research was analyzed by the structural equation modeling method with the social exchange theory basis.,Findings revealed that boreout and mobbing were negatively associated with service innovation performance. Mobbing was positively associated with boreout and job boredom. According to the finding of this study, boreout partially mediated the effect of the mobbing on service innovation performance.,This study reveals the association among mobbing, boreout and service innovation performances of employees of companies operating in manufacturing sector. The findings of this study provide important practical knowledge to businesses and academics regarding the field of management, entrepreneurship and innovation.

中文翻译：

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钻孔对服务创新绩效影响的中介作用

本文的目的是研究围攻与服务创新绩效之间的关联。在此背景下，研究了文学作品中新概念``无聊''的中介作用。这项研究于2019年11月在土耳其阿达纳省阿达纳工业联合会所属制造公司招募了240名参与者进行。通过结构方程模型化方法，以社会交换理论为基础进行分析。结果表明，厌倦和骚扰与服务创新绩效负相关。围攻与无聊和工作无聊呈正相关。根据这项研究的发现，无聊在某种程度上介导了围攻对服务创新绩效的影响。制造业公司员工的业务突破和服务创新表现。这项研究的发现为企业和学者提供了有关管理，企业家精神和创新领域的重要实践知识。