Purpose

This paper seeks to examine how expectations from business analytics (BA) by members of agile information systems development (ISD) teams affect their perceptions and continuous use of BA in ISD projects.

Design/methodology/approach

Data was collected from 153 respondents working in agile ISD projects and analysed using partial least squares structural equation modelling techniques (PLS-SEM).

Findings

Perceived usefulness and technological compatibility are the most salient factors that affect BA continuance intention in agile ISD projects. The proposed model explains 48.4% of the variance for BA continuance intention, 50.6% of the variance in satisfaction, 36.7% of the variance in perceived usefulness and 31.9% of the variance in technological compatibility.

Research limitations/implications

First, this study advances understanding of the factors that affect the continuous use of BA in agile ISD projects; second, it contextualizes the expectation-confirmation model by integrating technological compatibility in the context of agile ISD projects.

Originality/value

This is the first study to investigate BA continuance intention from an employee perspective in the context of agile ISD projects.

中文翻译：

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理解敏捷信息系统开发项目中的业务分析连续性：期望确认视角

目的

本文旨在研究敏捷信息系统开发 (ISD) 团队成员对业务分析 (BA) 的期望如何影响他们在 ISD 项目中对 BA 的看法和持续使用。

设计/方法/方法

从 153 名从事敏捷 ISD 项目的受访者收集数据，并使用偏最小二乘结构方程建模技术 (PLS-SEM) 进行分析。

发现

感知有用性和技术兼容性是影响敏捷 ISD 项目中 BA 继续意图的最显着因素。所提出的模型解释了 BA 继续意图方差的 48.4%、满意度方差的 50.6%、感知有用性方差的 36.7% 和技术兼容性方差的 31.9%。

研究限制/影响

首先，这项研究促进了对影响敏捷 ISD 项目中持续使用 BA 的因素的理解；其次，它通过在敏捷 ISD 项目的上下文中集成技术兼容性来将期望确认模型置于上下文中。

原创性/价值

这是第一项在敏捷 ISD 项目背景下从员工角度调查 BA 继续意图的研究。