ABSTRACT

In an effort to counter hate speech, media platforms have increasingly come to rely on ordinary users to fight abusive content. However, little is known about the predictors of this type of user engagement, which we refer to as online civic intervention (OCI). This article presents an experimental inquiry (N = 337) into whether solidarity citizenship norms promote OCI. The results show that users who support solidarity citizenship norms tend to have a greater propensity to flag hate comments and to engage in counterspeech. Overall, this indicates that “good citizens” are more inclined to stand up against hate speech online.

中文翻译：

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“好公民”是否在网上对抗仇恨言论？团结公民规范对用户对仇恨评论反应的影响

摘要

为了打击仇恨言论，媒体平台越来越依赖普通用户来打击辱骂性内容。然而，我们对这种类型的用户参与的预测因素知之甚少，我们将其称为在线公民干预 (OCI)。本文提出了一项关于团结公民规范是否促进 OCI 的实验性调查 (N = 337)。结果表明，支持团结公民规范的用户往往更倾向于标记仇恨评论并进行反驳。总体而言，这表明“好公民”更倾向于站出来反对网络仇恨言论。