Abstract

The purpose of this paper is to gain a better understanding of user acceptance of Biometric Technologies (BT) at outdoor music festivals in the United Kingdom. While research on such technologies, such as facial recognition is limited in the events context, they have already been deployed at music festivals to deal with issues of security, safety and crowd management. Using an extended Technology Acceptance Model (TAM), a self-administered questionnaire was completed by young adults in the United Kingdom who had previously been to a music festival. The study found factors such as privacy, reliability and accuracy did not have a significant impact on user acceptance. Other factors, such as trust, compatibility and convenience were found to have a significant positive impact on perceived ease of use, perceived usefulness and attitude to use. As the findings indicate that accuracy and privacy do not impact BT acceptance, the paper explores how organizers can be transparent and accountable as to their intentions to use BT, so as to justify the usefulness of BT to attendees, artists, regulators and authorities.

摘要

本文的目的是为了更好地了解英国户外音乐节上生物识别技术（BT）的用户接受度。尽管在事件上下文中对诸如面部识别之类的此类技术的研究受到限制，但它们已经在音乐节上被部署以处理安全性，安全性和人群管理问题。使用扩展的技术接受模型（TAM），由以前参加过音乐节的英国年轻人填写了一份自我管理的问卷。研究发现隐私，可靠性和准确性等因素对用户接受度没有重大影响。发现其他因素，例如信任，兼容性和便利性，对感知的易用性，感知的有用性和使用态度具有重大的积极影响。