Background: In 2009 and 2013, the Transport Department, City of Johannesburg, negotiated with taxi operators and introduced the bus rapid transit (BRT) initiative on two routes. The protracted negotiations culminated into the displacement of approximately 900 minibuses on the two routes replaced by the BRT system. The mechanism used was to negotiate with the minibus taxi operators and compensate them for surrendering their vehicles that gave way for the BRT buses. Objectives: The objective of this article is to ascertain how the City of Johannesburg, taxi operators and drivers benefitted from the implementation of the BRT system. Method: A mixed-methods research paradigm was used. Quantitative data were collected from operators and drivers on how their skills and welfare have changed as a result of the implementation of the BRT initiative. Unstructured questionnaires were used to obtain qualitative data from the Transport Department, City of Johannesburg, and from nine taxi associations’ representatives. Results: The results revealed that there were considerable benefits that accrued to the former taxi operators as well as drivers. Former minibus taxi operators and drivers’ welfare have improved. They have also gained knowledge and skills in operating the formal public transport system. The benefits were, however, at the expense of the City of Johannesburg. Conclusion: Notwithstanding taxi operators’ reservations, their participation was beneficial. The study focused solely on the benefits to the key stakeholders of the negotiated contract without addressing costs that have contributed to those benefits. Future research needs to undertake a comprehensive study that addresses both costs and benefits to determine whether these benefits are not at the expense of exorbitant costs.

中文翻译：

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约翰内斯堡谈判达成的公共汽车快速运输合同：它如何使利益相关者受益？

背景：2009年和2013年，约翰内斯堡市交通运输部与出租车运营商进行了谈判，并在两条路线上引入了快速公交（BRT）计划。旷日持久的谈判最终导致两条路线上约900辆小巴被BRT系统取代。所采用的机制是与小巴出租车经营者进行谈判，并为他们交出让位给BRT公共汽车的车辆补偿他们。目标：本文的目的是确定约翰内斯堡市，出租车运营商和驾驶员如何从BRT系统的实施中受益。方法：采用混合方法研究范式。从运营商和驾驶员那里收集了有关BRT计划实施后其技能和福利如何变化的定量数据。使用非结构化的问卷从约翰内斯堡市交通局以及9个出租车协会的代表那里获取定性数据。结果：结果表明，前出租车经营者和驾驶员都获得了可观的收益。前小巴出租车司机和驾驶员的福利已有所改善。他们还获得了运行正式公共交通系统的知识和技能。但是，这些好处是以约翰内斯堡市为代价的。结论：尽管出租车经营者有所保留，但他们的参与是有益的。该研究仅关注于谈判合同对关键利益相关者的利益，而没有涉及促成这些利益的成本。