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Improving general health and reducing burnout of nurses in Namibia
SA Journal of Human Resource Management Pub Date : 2020-05-25 , DOI: 10.4102/sajhrm.v18i0.1138
Wesley R. Pieters , Letisha Matheus

Orientation: Nurses make up 80% of Namibia’s healthcare workforce, and they are considered as the backbone of the industry. Because of the lack of other healthcare providers nurses are exposed to high levels of job stress. Research purpose: This study investigated how job demands-resources and psychological capital impact general health and burnout of nurses in Oshikoto, Kavango East, Oshana, Omaheke and Khomas regions. Motivation for the study: Improving the work environment by balancing the relationship between job demands and job resources will result in lower levels of burnout, improved healthcare services, improved employee performance and patient satisfaction. Research design/approach and method: Using questionnaires, this study investigated the perceptions of nurses within selected regions of Namibia to understand the relationship amongst these variables. The results were analysed using the SPSS (version 24), Pearson’s product–moment correlation and multiple regression analyses. Main findings: Emotional exhaustion was found to have a positive relationship with general health and workload. Social dysfunction and anxiety and insomnia were found to be significant predictors of cynicism. Anxiety and insomnia, workload and social dysfunction were found to be significant predictors of emotional exhaustion. Practical/managerial implications: Healthcare sector needs to invest in health education and stress management programmes for nurses on how to take care of their own health and emotional well-being. Providing training and development opportunities and coping strategies increases nurses’ psychological capital, general health, skills and abilities. Contribution/value-add: This ground breaking study in Namibia will pave the way for future research regarding the health and well-being of health professionals, add to the already existing knowledge within industrial and organisational psychology and guide interventions to improve the health and well-being.

中文翻译:

改善纳米比亚的整体健康状况并减少护士的职业倦怠

方向:护士占纳米比亚卫生保健工作人员的80%,被认为是该行业的骨干力量。由于缺乏其他医疗保健提供者,护士面临着高水平的工作压力。研究目的:本研究调查了工作需求资源和心理资本如何影响奥希科托,卡万戈东,奥沙那,奥马赫克和霍马斯地区护士的整体健康和职业倦怠。研究动机:通过平衡工作需求和工作资源之间的关系来改善工作环境,将导致职业倦怠程度降低,医疗服务改善,员工绩效提高和患者满意度提高。研究设计/方法和方法:使用问卷调查,这项研究调查了纳米比亚选定区域内护士的看法,以了解这些变量之间的关系。使用SPSS(版本24),Pearson的乘积-矩相关性和多元回归分析对结果进行了分析。主要发现:情绪疲惫与总体健康状况和工作量呈正相关。人们发现社交功能障碍,焦虑和失眠是犬儒主义的重要预测因子。发现焦虑和失眠,工作量和社交功能障碍是情绪衰竭的重要预测指标。实际/管理方面的影响:医疗保健部门需要投资于护士的健康教育和压力管理计划,以了解如何照顾自己的健康和情绪健康。提供培训和发展机会以及应对策略可提高护士的心理资本,总体健康,技能和能力。贡献/增值:这项在纳米比亚进行的开创性研究将为未来有关卫生专业人员的健康和福祉的研究铺平道路,增加工业和组织心理学中已经存在的知识,并指导改善健康和福祉的干预措施-存在。
更新日期:2020-05-25
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