Orientation: Occupational stress has become a major challenge for employers with potentially damaging physiological and psychological effects on employees as it negatively affects their health and contribution to the effectiveness of organisations. Research purpose: The primary purpose of the study was to investigate the relationship between occupational stress and employee job performance. Motivation for the study: Public health care employees such as doctors, nurses, midwives and laboratory technicians had become more likely to have higher workload and inflexible working hours as they keep up with the increasing demand. Owing to shortages of staff, most of the health care employees had become stress ridden as they had to work for long working hours, face incompatible demands and find lack of support from superiors. Research approach/design and method: A quantitative research design was adopted for the study. A structured questionnaire was developed, validated and distributed to 260 employees and management personnel working in five selected government departments. Main findings: The study concluded that there is a negative relationship between increase in inflexibility in work hours and job performance. The findings also noted a negative relationship between work overload and job performance. Practical/managerial implications: The data collected from this study might form part of policy-making for both the government and the management of public health care institutions. Moreover, the findings on the stress factors affecting the performance of health care workers may be used to develop strategies and provide an environment that ensures improved employee performance. Contribution/value-add: The study is expected to enrich the empirical evidence on the stressors in public health care institutions and also provide recommendations for practitioners in investigating the relationship between occupational stress and employee job performance in the public sector.

中文翻译：

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公共卫生机构职业压力与员工工作绩效的关系分析：以哈拉雷公立医院为例

方向：职业压力已成为雇主面临的主要挑战，可能对员工造成生理和心理上的破坏，因为它会对员工的健康和组织效率产生负面影响。研究目的：本研究的主要目的是研究职业压力与员工工作绩效之间的关系。研究动机：医生，护士，助产士和化验室技术人员等公共卫生保健工作人员随着需求的增长而变得更有可能具有更高的工作量和工作时间的灵活性。由于人员短缺，大多数医疗保健雇员因不得不长时间工作，面对不相容的要求并缺乏上级支持而变得压力重重。研究方法/设计和方法：采用定量研究设计进行研究。编制，验证了结构化的调查表，并将其分发给在五个选定的政府部门工作的260名员工和管理人员。主要发现：研究得出结论，工作时间不灵活性的增加与工作绩效之间存在负相关关系。调查结果还指出，工作超负荷与工作绩效之间存在负相关关系。实际/管理意义：从这项研究中收集的数据可能构成政府和公共卫生保健机构管理决策的一部分。此外，有关影响卫生保健工作者绩效的压力因素的发现可用于制定策略并提供确保改善雇员绩效的环境。贡献/增值：该研究将丰富公共卫生机构压力源的经验证据，并为从业人员调查公共部门职业压力与员工工作绩效之间的关系提供建议。