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Team coaching in the workplace: Critical success factors for implementation
SA Journal of Human Resource Management Pub Date : 2019-04-30 , DOI: 10.4102/sajhrm.v17i0.1125
Badelisile M. Maseko , Rene Van Wyk , Aletta Odendaal

Orientation: There is a scant availability of clear practice guidelines for the implementation of team coaching in organisations. Challenges and enabling factors in the implementation of team coaching require further exploration. Research purpose: This study aims to develop a conceptual framework that identifies the critical success factors that play a role in the implementation of team coaching in organisations. Motivation for the study: This study contributes towards the understanding of team coaching implementation in the workplace. Informed knowledge of critical factors may guide the practice of team coaching and assist in the development of a conceptual framework for such coaching. Research approach/design and method: A constructivist qualitative research method was adopted. A case study approach was used, with seven experienced subject matter experts selected by means of purposive snowballing. Data were collected using semi-structured interviews and analysed using thematic analysis. Main findings: Results of the thematic analysis indicate that to integrate successful team coaching into any organisation, effective analysis of an organisational context is required, that is, leadership stakeholders, team effectiveness, competency of a coach and employee engagement. Constraints that may prevent successful implementation of team coaching are identified. Practical/managerial implications: The findings provide a platform to enhance the understanding and knowledge of the complexities of team coaching within organisations. Contribution/value-add: The main contribution of the study is the identification of critical factors in the pre-, during and post-implementation phases of team coaching. This conceptual framework could serve as a guide for team coaching interventions in South African contexts.

中文翻译:

工作场所的团队指导:实施的关键成功因素

方向:在组织中实施团队教练的明确实践准则很少。团队教练实施中的挑战和推动因素需要进一步探索。研究目的:本研究旨在建立一个概念框架,该框架确定在组织中实施团队教练方面起关键作用的关键成功因素。研究动机:这项研究有助于理解工作场所中团队教练的实施方式。对关键因素的了解可以指导团队辅导的实践,并协助开发此类辅导的概念框架。研究方法/设计与方法:采用建构主义定性研究方法。使用了案例研究方法 通过有意滚雪球的方式选出了七名经验丰富的主题专家。使用半结构化访谈收集数据,并使用主题分析进行分析。主要发现:主题分析的结果表明,要将成功的团队教练整合到任何组织中,需要对组织环境进行有效分析,即领导者的利益相关者,团队有效性,教练的能力和员工敬业度。确定了可能阻止团队教练成功实施的约束。实践/管理意义:研究结果提供了一个平台,可以增进对组织内部团队教练的复杂性的了解和知识。贡献/增值:这项研究的主要贡献是确定前,后阶段的关键因素。在团队教练期间和实施后阶段。该概念框架可作为南非环境下团队教练干预的指南。
更新日期:2019-04-30
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