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Understanding envy and users’ responses to envy in the context of social networking sites: A literature review
International Journal of Information Management ( IF 21.0 ) Pub Date : 2021-01-26 , DOI: 10.1016/j.ijinfomgt.2020.102303
Helena Wenninger , Christy M.K. Cheung , Michal Chmielinski

Envy is an ancient theme of interest and various academic disciplines researched the topic in the last decades. With the advance of technologies and the popularity of social networking sites (SNSs), there is a need to comprehend what is new and unique about envy in the SNS environment. To contribute to an improved understanding of this phenomenon, we investigate academic research on envy in the context of SNSs. Particularly, in this work, we review and clarify the concept of envy in the SNS context and how users respond to envy they experienced in an SNS environment. This allows us to (1) better comprehend the conceptualization and theorization of envy in the SNS context, and to (2) identify particularities of users’ responses to envy. Based on our analysis, we observe that there exists a need to contextualize definition, operationalization and theorization further. Responses to SNS-induced envy mirror findings from the offline context with purchase intentions as an interesting and relevant behavioral response for the SNS context, since most revenues are generated by advertisement on these sites. We provide directions for future investigations on the phenomenon of SNS-induced envy.



中文翻译:

在社交网站的背景下理解嫉妒和用户对嫉妒的反应:文献综述

嫉妒是一个古老而有趣的主题,在过去的几十年中,许多学术界对该主题进行了研究。随着技术的进步和社交网站(SNS)的普及,有必要理解SNS环境中嫉妒的新奇之处。为了增进对这种现象的理解,我们调查了在SNS背景下对嫉妒的学术研究。特别是,在这项工作中,我们回顾并阐明了SNS上下文中的嫉妒的概念以及用户如何响应他们在SNS环境中经历的嫉妒。这使我们能够(1)更好地理解SNS上下文中嫉妒的概念化和理论化,以及(2)识别用户对嫉妒反应的特殊性。根据我们的分析,我们发现有必要将定义上下文化,操作化和理论化。对SNS引起的嫉妒的反应反映了来自离线环境的发现,购买意图是针对SNS环境的有趣且相关的行为反应,因为大多数收入是由这些网站上的广告产生的。我们为SNS引起的嫉妒现象的未来调查提供了指导。

更新日期:2021-01-28
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