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Key sur(VIR)val factors in water supply companies: some lessons from Poland
Journal of Water Supply: Research and Technology ( IF 4.3 ) Pub Date : 2021-01-01 , DOI: 10.2166/aqua.2020.067
Paweł Chudziński 1 , Szymon Cyfert 2 , Wojciech Dyduch 3 , Maciej Zastempowski 4
Affiliation  

This paper presents the outcomes of research on managerial decisions that were made as a first reaction to the economic crisis caused by the SARS-Cov-19 virus (the coronacrisis). The research was carried out among 116 companies from the water supply sector operating in Poland that includes water supply and sewage. The results indicate which elements were perceived by managers as key factors for survival and further functioning. It is clear that the most frequent managerial decisions made were reducing investments and sending employees for home office work, as well as prolonging the payment deadlines. Interestingly, investment reductions were accompanied by sustaining the R&D expenses, as the researched organisations desired to stay competitive and innovative right after the crisis. Only a few of the water supply companies decided to make workers redundant, as the majority declared the intent to protect the workforce, e.g. by sending employees on leave. The research has also shown that the companies approached the coronacrisis rather methodologically and systematically, which indicates a good level of managerial decision-making under pressure, overall enterprise preparedness for crisis situations, as well as staff involvement. Based on our research, we offer some recommendations concerning how the water supply sector organisations can prepare for similar crises in the future. Our research indicates that the decisions made had the following goals in mind: protecting workforce and sustaining cash flow, as well as securing competitive position after the crisis. Our research also focuses on the necessary decisions to be made in water supply companies before the next crises.



中文翻译:

供水公司的主要生存(VIR)影响因素:波兰的一些经验教训

本文介绍了对管理决策的研究成果,这些决策是对SARS-Cov-19病毒(冠状病毒危机)引起的经济危机的第一反应。这项研究是在波兰的供水部门的116家公司中进行的,其中包括供水和污水处理。结果表明,管理者认为哪些要素是生存和进一步运作的关键因素。显然,做出的最频繁的管理决策是减少投资并派遣雇员进行家庭办公室工作,以及延长付款期限。有趣的是,由于研究机构希望在危机后保持竞争力和创新能力,因此减少投资伴随着维持研发费用。仅有少数几家供水公司决定裁员,因为多数公司宣布有意保护员工,例如,通过遣散员工休假。研究还表明,这些公司相当系统地,系统地应对了日冕危机,这表明在压力下的管理决策水平很高,企业对危机情况的整体准备程度以及员工的参与度都很高。根据我们的研究,我们提供一些有关供水部门组织如何为将来的类似危机做准备的建议。我们的研究表明,做出这些决定时要牢记以下目标:保护员工队伍和维持现金流,以及在危机后确保竞争地位。

更新日期:2021-01-26
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