This study uses multi-criteria analysis to assess water services performance provided to rural communities. The approach is based on five indicators (water availability, water quality, accessibility, affordability, and reliability) and allows the assessment of service levels. The indicators used provided a solid baseline for water services to identify a strategy for the improvement and achievement of universal access to water. We empirically applied the approach to rural water services in Cameroon and particularly in Mvangan and Mandjou Councils. A total of 77 water services has been investigated through technical inspection (water point inspection, flow measurement, and water quality analysis), semi-structured interviews with the technical services of these councils and surveys with water point committees, including 25 in Mandjou Council and 52 in Mvangan Council. The main results show that 43.40% of villages have enhanced services in Mvangan Council while only 4.76% of services are enhanced in Mandjou Council. Results also suggests that monitoring rural water services can improve the levels of services provided to populations and, hence, universal access to water. These assessments represent only a current snapshot of potable water delivery system conditions and should be conducted at regular intervals to track changes in overall and local conditions.

这项研究使用多标准分析来评估向农村社区提供的水服务绩效。该方法基于五个指标（水的可用性，水质，可及性，可负担性和可靠性），并可以评估服务水平。所使用的指标为水服务确定了改善和实现普遍获得水的战略提供了坚实的基础。我们在喀麦隆，特别是在Mvangan和Mandjou议会中，将这种方法经验性地应用于农村供水。通过技术检查（水位检查，流量测量和水质分析），对这些理事会的技术服务进行的半结构化访谈以及对水位委员会的调查，总共对77个供水服务进行了调查。包括Mandjou委员会的25个和Mvangan委员会的52个。主要结果显示，Mvangan议会中有43.40％的村庄改善了服务，而Mandjou议会中只有4.76％的村庄得到了改善。结果还表明，对农村供水服务进行监测可以提高向人口提供的服务水平，并因此提高普及用水的水平。这些评估仅代表饮用水输送系统状况的当前概况，应定期进行以跟踪总体和当地状况的变化。普遍获得水。这些评估仅代表饮用水输送系统状况的当前概况，应定期进行以跟踪总体和当地状况的变化。普遍获得水。这些评估仅代表饮用水输送系统状况的当前概况，应定期进行以跟踪总体和当地状况的变化。