Abstract Organizations that implement a competitive intelligence process are more successful in a competitive environment. To do so correctly there is a need for a comprehensive model that, in addition to eliminating the defects of the previous models, describes the phases and indicators and also illustrates the relationship between them. This research meets such a need and presents a developed model. The ongoing research is based on a mixed approach. The meta-synthesis method was used to identify the initial model in the first stage and the delphi method was used to validate and modify the initial model, as well as to understand the relationship between all the phases of this process in the second stage. Two samples were used, the first included all the papers in the competitive intelligence field, of which 45 were selected. The second sample included experts in intelligence. Organizations can use this comprehensive model for deployment, correct implementation, and the practice of competitive intelligence.

中文翻译：

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站在巨人肩膀上的竞争情报钻石模型

摘要 实施竞争情报流程的组织在竞争环境中更成功。为了正确地做到这一点，需要一个综合模型，除了消除以前模型的缺陷外，还描述了阶段和指标，并说明了它们之间的关系。这项研究满足了这种需求，并提出了一个开发的模型。正在进行的研究基于混合方法。第一阶段采用元综合方法识别初始模型，德尔菲法用于验证和修改初始模型，并在第二阶段了解该过程各阶段之间的关系。使用了两个样本，第一个包含了竞争情报领域的所有论文，其中45篇被选中。第二个样本包括情报专家。组织可以使用这个综合模型来部署、正确实施和实践竞争情报。