Purpose

The paper aims to investigate how a tablet's design features, namely, its navigation design and visual appearance, influence users' enjoyment, concentration and control, when using tablets for problem-solving, and thereafter how their core flow experiences impact their perceived performance and efficiency with problem-solving.

Design/methodology/approach

This study uses a field survey approach to engage 87 participants in a decision sciences class to use eTextbooks and a few other associated educational apps including CourseSmart app for e-notes and highlighting, sketchbook app and a calculator app in tablets to resolve class problems at a large US university.

Findings

This study finds that the tablet's interface design features (navigation and visual appearance) make users engrossed in their problem-solving processes with perceived enjoyment, concentration and control. This, in turn, impacts their perceived performance and efficiency. Moreover, visual appearance plays the most significant role in arousing users' affective emotions (i.e. enjoyment), while interface navigation is crucial to engage users' deep concentration (i.e. cognition) and control for problem-solving.

Practical implications

Modern tablets are being used widely in various sectors. More in-depth user flow experience design associated with tablet use for problem-solving contexts should be further advocated in order to provide more engaging and meaningful flow experiences to users.

Originality/value

This study shows that the design of the tablet interface can engage users in problem-solving processes in both affective and cognitive ways. It provides valuable insights on tablet interface design for problem-solving.

中文翻译：

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通过流程理论解决问题的平板电脑：导航和视觉外观对感知性能和效率的影响

目的

本文旨在研究平板电脑的设计特点，即导航设计和视觉外观，在使用平板电脑解决问题时如何影响用户的享受、注意力和控制力，以及之后他们的核心流程体验如何影响他们的感知性能和效率与解决问题。

设计/方法/方法

本研究使用实地调查方法让 87 名参与者参与决策科学课程，以使用电子教科书和其他一些相关的教育应用程序，包括用于电子笔记和突出显示的 CourseSmart 应用程序、速写本应用程序和平板电脑中的计算器应用程序，以解决课堂问题美国的大型大学。

发现

本研究发现，平板电脑的界面设计功能（导航和视觉外观）使用户全神贯注于解决问题的过程中，感知到的乐趣、注意力和控制力。这反过来又会影响他们的感知绩效和效率。此外，视觉外观在唤起用户的情感（即享受）方面起着最重要的作用，而界面导航对于吸引用户的深度注意力（即认知）和控制解决问题至关重要。

实际影响

现代平板电脑正广泛用于各个领域。应进一步提倡与平板电脑使用相关的更深入的用户流程体验设计，以便为用户提供更具吸引力和更有意义的流程体验。

原创性/价值

这项研究表明，平板电脑界面的设计可以让用户以情感和认知方式参与问题解决过程。它为解决问题的平板电脑界面设计提供了宝贵的见解。