Abstract

SAP is the world leader in the enterprise resource planning (ERP) market with 25% market share. The objective of this study is to analyze and integrate several dynamics that have an impact on the adoption of SAP ERP system depending upon the modified technology acceptance model (TAM). Drawing from the TAM, four variables – actual usage, behavioral intention to use, perceived ease of use and perceived usefulness – are synthesized and integrated with panoptic empowerment, consultant support, learner-learner interaction, learner-teacher interaction, mastery goal orientation, personal innovativeness, satisfaction, top management support, trialability, and user guidance to develop a research model. Our sample is gathered through the end users that have experience on the SAP ERP system in an emerging country, Turkey. The structural equation modeling approach is able to be applied since our sample size (N = 584) is large enough. The SmartPLS is used to conduct the analyses which indicate that out of 23 hypotheses, 20 of them are supported. Moreover, this paper conducts a mediation effect analyses. The implications of the results are reviewed, and the recommendations are provided for further studies. This article links the theory and practice in SAP ERP systems by proposing a model, which offers novel perceptions for engineering managers who are in search of adopting the SAP ERP system.

摘要

SAP 是企业资源规划 (ERP) 市场的全球领导者，拥有 25% 的市场份额。本研究的目的是根据修改后的技术接受模型 (TAM) 分析和整合影响 SAP ERP 系统采用的几个动态因素。从 TAM 中提取，四个变量——实际使用、使用行为意图、感知易用性和感知有用性——被综合并与全景授权、顾问支持、学习者-学习者互动、学习者-教师互动、掌握目标导向、个人创新性、满意度、高层管理支持、可试用性和用户指导来开发研究模型。我们的样本是通过在新兴国家土耳其具有 SAP ERP 系统经验的最终用户收集的。由于我们的样本量（N = 584）足够大，因此能够应用结构方程建模方法。SmartPLS 用于进行分析，表明在 23 个假设中，有 20 个得到支持。此外，本文还进行了中介效应分析。审查了结果的含义，并为进一步研究提供了建议。本文通过提出一个模型将 SAP ERP 系统的理论与实践联系起来，为寻求采用 SAP ERP 系统的工程经理提供了新的认识。审查了结果的含义，并为进一步研究提供了建议。本文通过提出一个模型将 SAP ERP 系统的理论与实践联系起来，为寻求采用 SAP ERP 系统的工程经理提供了新的认识。审查了结果的含义，并为进一步研究提供了建议。本文通过提出一个模型将 SAP ERP 系统的理论与实践联系起来，为寻求采用 SAP ERP 系统的工程经理提供了新的认识。