Abstract

Organizations struggle to comply with legal requirements as well as customers’ calls for better data protection. On the implementation level, incorporation of privacy protections in products and services depends on the commitment of the engineers who design them. We interviewed six senior engineers, who work for globally leading IT corporations and research institutions, to investigate their motivation and ability to comply with privacy regulations. Our findings point to a lack of perceived responsibility, control, autonomy, and frustrations with interactions with the legal world. While we increasingly call on engineers to go beyond functional requirements and be responsive to human values in our increasingly technological society, we may be facing the dilemma of asking engineers to live up to a challenge they are currently not ready to embrace.

摘要

组织努力遵守法律要求以及客户要求更好的数据保护的要求。在实施级别，将隐私保护纳入产品和服务取决于设计它们的工程师的承诺。我们采访了六位高级工程师，他们为全球领先的IT公司和研究机构工作，以调查他们遵守隐私法规的动机和能力。我们的发现表明，缺乏与法律界互动的责任感，控制力，自主权和挫败感。尽管我们日益呼吁工程师超越功能要求，并在技术日新月异的社会中回应人类的价值观，但我们可能正面临要求工程师面对他们目前尚未准备好应对的挑战的困境。