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Communication for Coproduction: Increasing Information Credibility to Fight the Coronavirus
The American Review of Public Administration ( IF 4.929 ) Pub Date : 2020-07-16 , DOI: 10.1177/0275074020942104
Huafang Li 1
Affiliation  

Governments and citizens need to work together to fight and win the war against the coronavirus and coproduce better health outcomes. However, information asymmetries exist between the two parties and influence coproduction adversely. Effective communication by satisfying different types of citizens’ information needs can reduce the degree of information asymmetry and improve coproduction. When citizens distrust governments, governments can use credible information intermediaries, such as experts and volunteers, to increase information credibility. Increasing information credibility could further reduce information asymmetry, increase public trust, and motivate citizens to comply with health policies and coproduce better health outcomes.

中文翻译:

共同生产的沟通:提高抗击冠状病毒的信息可信度

政府和公民需要共同努力,打赢抗击冠状病毒的战争,共同创造更好的健康结果。然而,两方之间存在信息不对称,对联合生产产生不利影响。通过满足不同类型公民的信息需求进行有效沟通,可以降低信息不对称程度,提高协同生产能力。当公民不信任政府时,政府可以通过专家和志愿者等可信的信息中介来提高信息可信度。提高信息可信度可以进一步减少信息不对称,增加公众信任,并激励公民遵守卫生政策并共同产生更好的健康结果。
更新日期:2020-07-16
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