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Whose Voice Do We Hear in the Marketplace? Evidence from Consumer Complaining Behavior
Marketing Science ( IF 5.411 ) Pub Date : 2020-01-01 , DOI: 10.1287/mksc.2018.1140 Devesh Raval 1
Marketing Science ( IF 5.411 ) Pub Date : 2020-01-01 , DOI: 10.1287/mksc.2018.1140 Devesh Raval 1
Affiliation
Victims from heavily minority areas complain to the government much less than those from nonminority areas, relative to their degree of victimization.
中文翻译:
我们在市场上听到谁的声音?消费者投诉行为的证据
相对于受害程度,来自少数民族地区的受害者向政府的抱怨要比来自少数民族地区的受害者少得多。
更新日期:2020-01-01
中文翻译:
我们在市场上听到谁的声音?消费者投诉行为的证据
相对于受害程度,来自少数民族地区的受害者向政府的抱怨要比来自少数民族地区的受害者少得多。