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Boundary communication: how smartphone use after hours is associated with work-life conflict and organizational identification
Journal of Applied Communication Research ( IF 2.462 ) Pub Date : 2020-04-29 , DOI: 10.1080/00909882.2020.1755050
Ward van Zoonen 1, 2 , Anu Sivunen 1 , Ronald E. Rice 3
Affiliation  

ABSTRACT This study investigates how boundary communication mediates the effects of smartphone use for work after hours on work-life conflict and organizational identification. It draws upon boundary theory, work-family border theory, and a structurational view of organizational identification. The research site was a large Scandinavian company operating in the telecommunications industry, with 367 employees responding to a survey at two time periods. In contrast to many studies, the use of information and communication technologies (here, smartphones) for after-hours work was not associated with work-life conflict, but was positively associated with organizational identification. However, communication about family demands with one’s supervisor mediated the relationship between smartphone use and work-life conflict, whereas communication about work demands with family did not. Similarly, the association between smartphone use and organizational identification was positively mediated by communication with one’s supervisor about family demands on work, but not through communication with family about work demands on family.

中文翻译:

边界沟通:下班后使用智能手机如何与工作生活冲突和组织认同相关联

摘要这项研究调查了边界沟通如何在工作时间冲突和组织识别方面下班后下班使用智能手机的影响。它借鉴了边界理论,工作家庭边界理论和组织认同的结构化观点。该研究站点是一家从事电信行业的斯堪的纳维亚大型公司,有367名员工在两个时期内对一项调查做出了回应。与许多研究相反,在下班后使用信息和通信技术(此处为智能手机)与工作与生活的冲突无关,但与组织识别有正相关。但是,与上司进行的有关家庭需求的沟通介导了智能手机使用与工作生活冲突之间的关系,而与家人进行关于工作要求的沟通却没有。同样,智能手机的使用与组织识别之间的联系是通过与上司就家庭对工作的要求进行沟通而实现的,而不是通过与家庭就家庭对工作的要求进行沟通来实现的。
更新日期:2020-04-29
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