当前位置: X-MOL 学术Information Systems Journal › 论文详情
Our official English website, www.x-mol.net, welcomes your feedback! (Note: you will need to create a separate account there.)
An intertwined perspective on technology and digitised individuals: Linkages, needs and outcomes
Information Systems Journal ( IF 7.767 ) Pub Date : 2020-08-14 , DOI: 10.1111/isj.12304
Ofir Turel 1 , Christian Matt 2 , Manuel Trenz 3 , Christy M.K. Cheung 4
Affiliation  

Information technology (IT) has changed dramatically over the last several decades. Although, in its early days IT has been mostly used as a tool for conducting business or running complex governmental and organisational operations, it has shifted to also become a productivity and hedonic tool for individual users (Matt, Trenz, Cheung, & Turel, 2019). Readers can reflect on how many technologies surround them now, as they read this article. These can include a range of mixed-use technologies that cater to both hedonic and utilitarian objectives. Examples include, but are not limited to, the device through which this article is read (desktop, laptop, tablet, or smartphone), a smart TV, smart kitchen appliances, smart watches, wearable fitness trackers, and connected or autonomous cars that drive the readers whilst they listen to a text-to-voice generated version of this article. These changes in the technological landscape have presumably been supported by technological advancements that have made technology more connected and affordable than before, smaller, yet broader in its capabilities, beyond merely being jobor leisure-oriented (Turel et al., 2019). Since many of these technologies are used exclusively in leisure or non-work settings, or in both work and non-work (including leisure) settings, they have created what we call digitised individuals, defined as users who use at least one digital technology in their non-work life domains. Note that digitised individuals have existed since the dawn of personal computers, but we see major growth in the last decade with the vast penetration of smartphones, social media and personal lifestyle and health technologies. We view the collective of digitised individuals as contributing to the phenomenon of the digitisation of individuals, defined as the proliferation of digital technologies in the lives of individual users (Matt, Trenz, et al., 2019). Although the bare minimum to qualify as digitised individuals according to this definition is using one technology for non-work including leisure purposes, nowadays, many people use multiple technologies to different extents, being integrated into their lives in many different ways. This creates a large variability in the extent of their digitisation. The combination of the significant diffusion of digital technologies used by individuals with the variability in their (partly joint) usage leads to the necessity to develop an intertwined perspective that considers technology and the individual at the same time, that is, a socio-technical perspective. Several studies have argued for a need to understand digitised individuals, the drivers of the digitisation of individuals and the consequences of this digitisation, because technologies aimed at the digitisation of individuals have unique features that distinguish them from commonly examined business technologies, or that are insufficiently highlighted and understood in studies of non-work technologies (Matt, Trenz, et al., 2019; Turel et al., 2019). These characteristics include: (1) the creation of new application domains (e.g., Internet connectivity in any home device that has not been IT-infused before, see Yashiro, Kobayashi, Koshizuka, & Sakamura, 2013), (2) ubiquitous use, including even embedding IT into human bodies and creating cybernetic organisms, or ‘cyborgs’ (Pelegrín-Borondo, Arias-Oliva, Murata, & Souto-Romero, 2020), (3) user volition in defining technology use settings and portfolios (Liu, Santhanam, & Webster, 2017), (4) a change in user landscape that reflects a shift from digital immigrants to digital DOI: 10.1111/isj.12304

中文翻译:

关于技术和数字化个人的交织视角:联系、需求和结果

在过去的几十年里,信息技术 (IT) 发生了巨大的变化。尽管在早期 IT 主要用作开展业务或运行复杂的政府和组织运营的工具,但它已转变为个人用户的生产力和享乐工具(Matt、Trenz、Cheung 和 Turel,2019 年) )。读者可以在阅读本文时思考现在有多少技术围绕着他们。这些可以包括一系列满足享乐和功利目标的混合用途技术。示例包括但不限于阅读本文的设备(台式机、笔记本电脑、平板电脑或智能手机)、智能电视、智能厨房电器、智能手表、可穿戴健身追踪器、以及在读者收听本文的文本到语音生成版本时驱动读者的联网或自动驾驶汽车。技术格局的这些变化大概得到了技术进步的支持,这些进步使技术比以前更加互联和负担得起,其功能更小但更广泛,而不仅仅是以工作或休闲为导向(Turel 等,2019)。由于这些技术中的许多专门用于休闲或非工作环境,或同时用于工作和非工作(包括休闲)环境,因此它们创造了我们所谓的数字化个人,定义为在以下情况下使用至少一种数字技术的用户他们的非工作生活领域。请注意,自从个人计算机出现以来,数字化的个人就已经存在,但随着智能手机、社交媒体以及个人生活方式和健康技术的广泛渗透,我们看到了过去十年的重大增长。我们认为数字化个人的集体促成了个人数字化现象,个人数字化定义为数字技术在个人用户生活中的扩散(Matt、Trenz 等,2019)。尽管根据此定义,有资格成为数字化个人的最低限度是将一种技术用于非工作,包括休闲目的,但如今,许多人在不同程度上使用多种技术,并以多种不同方式融入他们的生活。这在其数字化程度方面造成了很大的可变性。个人使用的数字技术的显着扩散与其(部分联合)使用的可变性相结合,导致有必要发展一种同时考虑技术和个人的交织视角,即社会技术视角. 几项研究认为有必要了解数字化个人、个人数字化的驱动因素以及这种数字化的后果,因为旨在个人数字化的技术具有独特的特征,可以将它们与通常检查的业务技术区分开来,或者不充分在非工作技术的研究中得到强调和理解(Matt、Trenz 等人,2019 年;Turel 等人,2019 年)。这些特征包括: (1) 创建新的应用程序域(例如,
更新日期:2020-08-14
down
wechat
bug