The challenge and opportunity for the field of evaluation is to prepare evaluators with sophisticated interpersonal competence alongside technical research skills. This article shows that service-learning, a “real-world” pedagogical model, holds promise as a way to educate students in evaluation while developing their interpersonal skills. While other community-based approaches offer experiential applications of evaluation methods, service-learning adds the important element of reflection to deepen student learning. A course that employed the “client-based” service-learning approach, individual-to-group student assignments, practice with interpersonal skills, and ongoing reflection activities is presented as a pedagogical approach to expand the range of interpersonal skills that can be developed among students. Student surveys showed that the course conveyed many benefits beyond technical knowledge of evaluation: use and awareness of important interpersonal skills, growing insight into their community and its people, growth of professional self-confidence, and kindling an interest in the field of evaluation.

中文翻译：

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培养评估者的人际交往能力：一种服务学习的方法

评估领域的挑战和机遇是培养具有复杂人际交往能力和技术研究技能的评估人员。本文表明，服务学习是一种“真实世界”的教学模式，有望成为一种在培养学生的人际交往能力的同时进行评估教育的方式。虽然其他基于社区的方法提供评估方法的体验式应用，但服务学习增加了反思的重要元素，以加深学生的学习。一门采用“基于客户”的服务学习方法、个人对小组的学生作业、人际交往能力练习和持续反思活动的课程被提出作为一种教学方法，以扩大可以在不同人之间发展的人际交往技能的范围学生们。