ABSTRACT

Drawing on Māori (Aotearoa-New Zealand), First Nations (Canada), and Navajo Nation (U.S.), case studies and practitioners’ experiences, this article addresses a gap in our understanding of the role of volunteers in emergencies and disasters in Indigenous communities. Enablers and challenges to effective volunteering in these Indigenous communities are discussed. Cultural enablers of volunteering include building capacity during non-emergency times, using all senses when volunteering, and supporting locally emergent psychosocial recovery institutions that are based on cultural understanding and trust. Resolving systemic barriers to volunteering would require institutional and organisational changes through governance, coordination and training. Practical recommendations for supporting volunteer management in Indigenous communities are made.

摘要

本文以毛利人（奥特罗阿-新西兰），原住民（加拿大）和纳瓦霍人（美国），案例研究和从业人员的经验为基础，解决了我们对志愿者在土著社区紧急情况和灾难中的作用的理解上的空白。讨论了这些土著社区有效志愿服务的推动因素和挑战。志愿服务的文化推动力包括在非紧急情况下的能力建设，志愿服务时使用所有感官，以及支持基于文化理解和信任的当地新兴社会心理康复机构。解决志愿服务的系统性障碍，需要通过治理，协调和培训进行机构和组织变革。提出了支持土著社区志愿者管理的实用建议。