Abstract

This study explored access to transportation for people with disabilities based on the accounts of public transportation drivers in the Atacama region of Northern Chile. The study is based on the naturalistic paradigm and uses the theory based on the systematic design of Strauss and Corbin. The analyzed data correspond to the open and axial phases of the methodology. Seven group interviews and three in-depth interviews were conducted, using a sample of 57 drivers. Sixteen categories emerged which, upon being refined through the permanent contrast method, allowed three categories and seven subcategories to be established. Social exclusion, barriers to access, and social position were the main categories, and negative perceptions regarding access prevailed. Gaps and access limitations for people with disabilities were evident in drivers' accounts, which indicate an opportunity for a better understanding of the phenomenon.

• Points of Interest

• This study evaluated the access of disabled people to public transportation from the perspective of drivers in northern Chile

• It was found that drivers had a negative attitude and perception towards people with disabilities

• Drivers often reject disabled passengers, and they believe this can be blamed to the current public policies in Chile

• Drivers are aware that their service is poorly perceived by society, which causes disabled people to exclude themselves

• The lack of accessibility in public transportation affects the lives of disabled people as they have reduced access to health services, jobs or social activities.

摘要

本研究根据智利北部阿塔卡马地区公共交通司机的记录，探讨了残疾人获得交通的机会。该研究以自然主义范式为基础，采用基于施特劳斯和科尔宾系统设计的理论。分析的数据对应于该方法的开放和轴向阶段。使用 57 名司机的样本进行了 7 次小组访谈和 3 次深度访谈。出现了十六个类别，通过永久对比法提炼出三个类别和七个子类别。社会排斥、准入障碍和社会地位是主要类别，对准入的负面看法盛行。残障人士的差距和访问限制在驾驶员中很明显

• 兴趣点

• 本研究从智利北部司机的角度评估了残疾人使用公共交通的情况

• 发现司机对残疾人有消极的态度和看法

• 司机经常拒绝残疾乘客，他们认为这可以归咎于智利目前的公共政策

• 司机意识到他们的服务不被社会认可，这导致残疾人将自己排除在外

• 公共交通缺乏可达性影响了残疾人的生活，因为他们减少了获得医疗服务、工作或社会活动的机会。