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The role of support seeker expectations in supportive communication
Communication Monographs ( IF 2.695 ) Pub Date : 2020-03-16 , DOI: 10.1080/03637751.2020.1737326
Stephen A. Rains 1 , Chelsie Akers 1 , Corey A. Pavlich 1 , Eric Tsetsi 1 , Anjali Ashtaputre 1 , Bethany R. Lutovsky 1
Affiliation  

ABSTRACT This project examined the influence of social support seekers’ expectations on their perceptions, behaviors, and the outcomes of supportive conversations. An experiment was conducted in which participants were grouped into dyads and randomly assigned to the role of support seeker or support provider. Seekers’ expectations about the (un)helpfulness of providers were manipulated prior to their conversation. Seekers’ expectations influenced their evaluations of the quality of providers’ feedback and, ultimately, the degree to which their emotional distress was reduced. Although seekers’ expectations did not impact the messages they produced, seekers’ discussion volume, use of approach behaviors, and use of avoidance behaviors tended to be associated with the level of person centeredness in providers' feedback.

中文翻译:

寻求支持者期望在支持性沟通中的作用

摘要 该项目研究了社会支持寻求者的期望对其感知、行为和支持性对话结果的影响。进行了一项实验,其中参与者被分成两组,并随机分配到支持寻求者或支持提供者的角色。寻求者对提供者的(无)帮助的期望在他们谈话之前就被操纵了。寻求者的期望影响了他们对提供者反馈质量的评估,并最终影响了他们情绪困扰的减轻程度。尽管寻求者的期望不会影响他们产生的信息,但寻求者的讨论量、接近行为的使用和回避行为的使用往往与提供者反馈中以人为本的水平相关。
更新日期:2020-03-16
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