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Managing the tensions between service and advocacy: The case of the AJEEC Social Change Service Organization, Naqab, Israel
International Journal of Social Welfare ( IF 1.717 ) Pub Date : 2020-09-08 , DOI: 10.1111/ijsw.12442
Amal Elsana 1
Affiliation  

The tension between providing services to marginalized groups and organizing them for advocacy to challenge power structures is a fundamental dilemma for Social Change Service Organizations (SCSO). This dilemma exists in many civil society organizations, especially those that work with indigenous communities, such as the Bedouin in Israel, where providing immediate services and advocating for policy change are crucial. Literature shows the tensions that arise from combining service provision and advocacy. However, there are very few studies showing how these organizations manage and overcome these tensions sustainably. The present study is an exploratory case study using the AJEEC (Arab‐Jewish Center for Empowerment, Equality, and Cooperation) in the Naqab as an instrumental single case. It provides an in‐depth understanding of the tensions AJEEC is facing and reveals AJEEC’s unique approach and strategies for managing these tensions effectively and sustainably within the social, political, and cultural contexts. It presents implications for research, policy, and practice.

中文翻译:

管理服务与倡导之间的紧张关系:以色列纳卡布(AJEEC)社会变革服务组织的案例

向边缘化群体提供服务与组织他们倡导挑战权力结构之间的紧张关系是社会变革服务组织(SCSO)的根本困境。在许多民间社会组织中,特别是在与土著社区合作的组织(例如以色列的贝都因人)中,存在这种困境。在这些组织中,提供即时服务和倡导改变政策至关重要。文献表明,将服务提供与倡导相结合会产生紧张关系。但是,很少有研究表明这些组织如何可持续地管理和克服这些紧张关系。本研究是使用纳卡布的AJEEC(阿拉伯犹太人赋权,平等与合作中心)作为工具性案例的探索性案例研究。它提供了对AJEEC面临的紧张局势的深入了解,并揭示了AJEEC在社会,政治和文化背景下有效和可持续地管理这些紧张局势的独特方法和策略。它提出了对研究,政策和实践的启示。
更新日期:2020-09-08
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