While remote work allows organisations to offer their employees flexibility and harness global talent and markets for business growth, inability to rely on physical interactions between employees imposes challenges specific to operations in highly virtual work environments. Among these characteristic issues are challenges associated with organisational socialisation and organisational culture. Accordingly, an action design research project was carried out for building a socialisation substitute (an information artefact in the form of a digital organisational culture handbook) to support synthesis of symbolic and pragmatic components of organisational culture at case company Smartly.io, a highly virtual organisation experiencing rapid growth. The paper contributes to the literature on socialisation and organisational culture by demonstrating one approach to designing a surrogate for socialisation that acts as a conduit between the symbolic aspects of organisational culture (such as values) and the pragmatic ones (such as toolkits). The work contributes to organisational discontinuity theory also, via theory‐generating descriptive analysis of the process of building continuity across the organisational culture boundary through creation of an information artefact. The resulting artefact was found to deliver practical utility to the case company and encapsulate generalisable design principles for this building process.

中文翻译：

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在高度虚拟的工作环境中构建跨组织文化边界的连续性

虽然远程工作使组织能够为其员工提供灵活性并利用全球人才和市场来促进业务增长，但无法依赖员工之间的物理互动给高度虚拟化的工作环境中的运营带来了挑战。这些特征问题包括与组织社会化和组织文化相关的挑战。因此，在案例公司 Smartly.io，一个高度虚拟化的案例公司 Smartly.io 中，开展了一项行动设计研究项目，以构建社会化替代品（数字组织文化手册形式的信息人工制品），以支持组织文化的符号和实用成分的综合组织快速成长。本文通过展示一种设计社会化替代品的方法，为社会化和组织文化的文献做出贡献，该替代品充当组织文化的象征性方面（例如价值观）和务实性方面（例如工具包）之间的渠道。这项工作也有助于组织不连续性理论，通过对通过创建信息人工制品跨越组织文化边界建立连续性的过程进行理论生成描述性分析。最终发现的人工制品为案例公司提供了实际效用，并封装了此构建过程的通用设计原则。