Designing Performance Systems in Anticipation of Unintended Consequences: Experiences and Lessons From the Compstat-Based Performance Regime in NYPD,Administration & Society

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Designing Performance Systems in Anticipation of Unintended Consequences: Experiences and Lessons From the Compstat-Based Performance Regime in NYPD
Administration & Society ( IF 3.121 ) Pub Date : 2020-12-01 , DOI: 10.1177/0095399720976532
Yi Lu ₁ , Kaifeng Yang _{2,

3} , M. Blair Thomas ₄

Affiliation

Scholars have long documented the unintended consequences of performance systems, but insufficient attention is paid to the drivers of such consequences and the ways of mitigating them. This articl...

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