Welfare conditionality, and the underlying understanding of unemployment because of lack of motivation, has been widely criticized. This article analyses if and how more co-created services can be a pathway to address some of these challenges. As Denmark currently is moving towards a softening of welfare conditionality for the vulnerable unemployed, and local authorities try to develop models ‘in between’ welfare conditionality and genuine user involvement, this constitute a good case for analysing this question. The analysis build on comprehensive ethnographic data from a four-year research- and innovation project in six Danish municipalities. The employment services in the project have tried to design new strategies involving clients in the development and implementation of services. Among other things, this includes developing integrated services, qualifying the meeting and the talk between front-line workers and clients, engaging the employer side and NGO’s outside the public services and promoting other measures to ensure real involvement of the citizens in the processes. The analysis lists some of the potentials and pitfalls in these innovative processes and reflects upon the feasibility of such new type of co-created services.

中文翻译：

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福利条件时代的共同创造——丹麦的经验教训

福利条件以及因缺乏动机而对失业的基本理解受到了广泛批评。本文分析了更多共同创建的服务是否以及如何成为解决其中一些挑战的途径。由于丹麦目前正朝着软化弱势失业者的福利条件的方向发展，地方当局试图在福利条件和真正的用户参与之间开发模型，这构成了分析这个问题的一个很好的案例。该分析基于丹麦六个城市的一个为期四年的研究和创新项目的综合人种学数据。该项目中的就业服务试图设计新的战略，让客户参与服务的开发和实施。除其他事项外，这包括开发综合服务，确定一线工人与客户之间的会议和谈话，让雇主方和非政府组织参与公共服务之外，以及促进其他措施以确保公民真正参与这些过程。分析列出了这些创新过程中的一些潜力和缺陷，并反映了这种新型共创服务的可行性。