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Engaged at work? An employee engagement model in public relations
Journal of Public Relations Research ( IF 4.167 ) Pub Date : 2019-03-21 , DOI: 10.1080/1062726x.2019.1585855
Hongmei Shen 1 , Hua Jiang 2
Affiliation  

ABSTRACT

Engagement has emerged as an important concept in public relations scholarship. Yet a theoretically informed model with a clear and coherent explication of the construct is still lacking. By situating our study in the internal organizational context, we provided an updated conceptualization and operationalization of employee engagement, proposing a strategy-engagement-behavior three-step employee engagement model. Results from an employee survey (n = 568) supported our conceptual model, showing that organizational engagement strategies positively predicted employee engagement, which in turn accounted for employees’ positive and negative messaging behavior, as well as their contextual performance behavior. After controlling for significant demographic variables such as gender, age, organizational size, number of subordinates, and level of management position, we identified a complete mediation effect of employee engagement in our two-step structural equation modeling analysis.



中文翻译:

从事工作?公共关系中的员工敬业度模型

摘要

参与已成为公共关系奖学金中的重要概念。然而,仍然缺乏具有清晰和连贯的结构解释的理论上的信息模型。通过将研究置于内部组织环境中,我们提供了员工敬业度的最新概念化和可操作性,提出了战略,敬业,行为三步员工敬业度模型。员工调查结果(n= 568)支持我们的概念模型,表明组织敬业度策略积极地预测了员工敬业度,这反过来又说明了员工的积极和消极信息行为以及他们的背景绩效行为。在控制了重要的人口统计学变量(例如性别,年龄,组织规模,下属人数和管理职位水平)之后,我们在两步结构方程模型分析中确定了员工敬业度的完全中介作用。

更新日期:2019-03-21
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