ABSTRACT Despite its economic scale, IT outsourcing (ITO) in the public sector (PS) has not yet been deeply analyzed by academic literature when compared with ITO focused on the private sector. In fact, the question has often been raised as to whether ITO in the PS should be regarded as completely different to ITO in the private sector. In order to contribute to this discussion, our first goal in this paper is, after a review of the academic literature, to summarize the covered topics in a descriptive framework that facilitates the understanding both for researchers and practitioners of the ITO phenomena in the Public Sector. This framework is organized in four main categories that explain the context (the features of the PS) and the rationale of the ITO process (Why, What and How) in the PS. Then, we use this framework to face our second goal: highlight to which extent differences in ITO process between the public and private sectors are clear and can impact upon the implementation of the ITO. Although the conclusions indicate that there are quite a number of points of coincidence, partly because both sectors have organizations with a certain degree of publicness, they also reflect some aspects that are intrinsic to the PS (as the prioritization of non-economistic values, the application of industrial policies, or the search of collaborative sourcing, among others) and which need to be borne in mind in any work tackling ITO in this context.

中文翻译：

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公共部门的IT外包：文献综述中的描述性框架

摘要尽管经济规模很大，但与专注于私营部门的ITO相比，公共文献（PS）中的IT外包（ITO）尚未得到学术文献的深入分析。实际上，人们常常提出一个问题，即是否应将私营部门中的ITO与PS中的ITO完全不同。为了促进讨论，​​本文的第一个目标是在对学术文献进行回顾之后，在描述性框架中总结涵盖的主题，以促进研究人员和实践者对公共部门中ITO现象的理解。 。该框架分为四个主要类别，它们解释了PS的上下文（PS的功能）和ITO流程的原理（为什么，什么和如何）。然后，我们使用这个框架来实现我们的第二个目标：着重指出，公共和私营部门在ITO流程上的差异在多大程度上是显而易见的，并且可以影响ITO的实施。尽管结论表明存在很多巧合点，部分原因是两个部门的组织都具有一定程度的公开性，但它们也反映了PS固有的某些方面（因为非经济价值的优先顺序是工业政策的应用或寻求合作采购等），并且在这种情况下解决ITO的任何工作中都应牢记这些。