ABSTRACT

Previous contributions on IT multisourcing were mainly focused on strategy and governance. The way in which actors exchange value as well as information and knowledge has been ignored. Given this void, this paper adopts the ecosystem metaphor and concepts from business model thinking to study common value creation and capturing. An exploratory, case-study is used to study a global IT multisourcing arrangement. The results indicate four barriers in ecosystems that may hinder value creation: managed interdependencies, resource integration, ecosystem boundary spanners, and formal inter-organizational contractual agreements. We contribute to IS literature by exploring, beyond the strategic decision to collaborate, the complexity and mutual dependencies of competing and collaborating actors within a global IT multisourcing context.

摘要

先前对IT多元化采购的贡献主要集中在策略和治理上。行为者交换价值以及信息和知识的方式已被忽略。在这种空白的情况下，本文采用了生态系统隐喻和商业模型思维的概念来研究共同价值的创造和获取。探索性案例研究用于研究全球IT多元化采购安排。结果表明，生态系统中的四个障碍可能会阻碍价值创造：受控的相互依赖性，资源整合，生态系统边界扳手和正式的组织间契约协议。通过探索战略合作决策，我们为IS文献做出了贡献，这是在全球IT多元化采购背景下，竞争和协作参与者的复杂性和相互依赖性的。