Public libraries have a huge potential to be creators and facilitators of social innovation in communities and society. Qualitative research based on interviews with 27 librarians showed that social innovation in libraries can take the form of educational and cultural activities, leisure and networking activities and social support services. The main goal of the research was to find out what factors support and make these innovations difficult in public libraries. A four-layer model of barriers and stimulators for social innovation is presented, which includes structural, local, organizational and personnel levels. The model could serve to inform librarians, their stakeholders and governments about all levels of barriers and stimulators connected to innovation of library services and social re-positioning of public libraries in the future.

公共图书馆具有巨大的潜力，可以成为社区和社会中社会创新的创造者和促进者。根据对27位馆员的采访进行的定性研究表明，图书馆的社会创新可以采取教育和文化活动，休闲和社交活动以及社会支持服务的形式。研究的主要目的是找出支持公共图书馆的因素并使其难以创新。提出了社会创新障碍和刺激因素的四层模型，其中包括结构，地方，组织和人员层次。该模型可以帮助图书馆员，他们的利益相关者和政府了解未来与图书馆服务创新和公共图书馆的社会重新定位有关的所有障碍和刺激因素。