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Digital transformation: What we have learned (thus far) and what is next
Creativity and Innovation Management ( IF 3.644 ) Pub Date : 2021-01-06 , DOI: 10.1111/caim.12414
Sabrina Schneider 1 , Olga Kokshagina 2
Affiliation  

There is certainly a lot of discussion about digital technologies, their transformative nature, and their potentially disruptive impact on business and society. The number of publications on digital technologies and their impact on business and management have risen dramatically. This paper's main objective is to draw attention to practical and research-related views on what we know and what we still need to learn about business and management in the digital era. We do so by combining the insights obtained from interviews with senior managers in charge of their firm's digital transformation activities in 2017 with the results of a systematic literature review covering a decade of practice-oriented, academic literature on the impact of digital technologies. We identify the challenges that firms face at the beginning of their digital transformation efforts and summarize the managerial guidance offered by 242 publications over the years, 133 of which have been published since 2017. Based on the analysis conducted, we discuss the emerging solutions for a number of the key challenges identified in 2017, flag the remaining ones, and identify new themes that require attention. This leads us to propose an agenda for future, practice-oriented research on digital transformation.

中文翻译:

数字化转型:我们学到了什么(到目前为止)以及下一步是什么

肯定有很多关于数字技术、它们的变革性以及它们对商业和社会的潜在破坏性影响的讨论。关于数字技术及其对业务和管理的影响的出版物数量急剧增加。本文的主要目的是提请注意关于数字时代商业和管理我们所知道的以及我们仍然需要学习的实践和研究相关的观点。为此,我们将在 2017 年对负责公司数字化转型活动的高级管理人员的采访中获得的见解与涵盖十年来关于数字技术影响的实践导向的学术文献的系统文献综述的结果相结合。我们确定了公司在开始数字化转型工作时面临的挑战,并总结了多年来 242 份出版物提供的管理指导,其中 133 份自 2017 年以来已出版。基于进行的分析,我们讨论了新兴的解决方案2017 年确定的主要挑战数量,标记其余挑战,并确定需要关注的新主题。这促使我们为未来的、以实践为导向的数字化转型研究提出议程。
更新日期:2021-01-06
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