In this paper, PAMTEL-RT, a web-based platform to provide remote health professional support and guidance during the initial assistance of emergency situations is presented. In particular, this platform focuses on the pediatric population and has been specifically designed to be used by non-healthcare professionals in training centers, such as educational or sport centers. It allows pediatricians in hospitals to use Information and Communication Technologies to assist or guide, in real-time, training personnel in charge of children when any emergency situation may arise. A direct and secure real-time connection between the medical and training centers is established, allowing sharing multiple media, such as audio, video, images, documents, text and data. Since the implementation relies on standard web-based technologies, cross-network, cross-platform and cross-device support are ensured. At first, an opinion and acceptance survey was conducted to collect requirements from some potential users to consider their opinions when designing and developing the platform. In line with the obtained results, the architecture of the platform has been designed, and a prototype has been developed and preliminarily evaluated through 12 drills/simulations in 7 education and sports centers. In the evaluation, 24 training personnel were involved, who considered that its usability was excellent and that it would have applicability in their centers. Furthermore, they considered that the included functionalities in the platform are appropriate and believed that the use of PAMTEL-RT could be highly effective in the early management of extreme emergency situations, and, in some cases, in avoiding tragic consequences.

中文翻译：

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PAMTEL-RT：基于网络的多媒体平台，用于在培训中心实时远程协助儿科突发卫生事件

在本文中，PAMTEL-RT 是一个基于网络的平台，可在紧急情况的初始援助期间提供远程卫生专业支持和指导。特别是，该平台专注于儿科人群，专门设计用于培训中心（例如教育或体育中心）的非医疗保健专业人员。它允许医院的儿科医生在可能出现任何紧急情况时使用信息和通信技术来实时协助或指导培训负责儿童的人员。在医疗中心和培训中心之间建立了直接且安全的实时连接，允许共享多种媒体，例如音频、视频、图像、文档、文本和数据。由于实施依赖于标准的基于网络的技术，跨网络，确保跨平台和跨设备支持。首先进行了意见和接受度调查，收集一些潜在用户的需求，以便在设计和开发平台时考虑他们的意见。根据获得的结果，设计了平台的架构，并通过7个教育和体育中心的12次演练/模拟开发了原型并进行了初步评估。在评估中，有24名培训人员参与，他们认为它的可用性非常好，并且在他们的中心有适用性。此外，他们认为平台中包含的功能是合适的，并认为使用 PAMTEL-RT 可以在极端紧急情况的早期管理中非常有效，并且在某些情况下，