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Racial Diversity and Task Performance: The Roles of Formalization and Goal Setting in Government Organizations
Public Personnel Management ( IF 2.600 ) Pub Date : 2019-02-04 , DOI: 10.1177/0091026019826157
Jaehee Jong 1
Affiliation  

Previous studies on demographic diversity have yielded inconsistent results with respect to several individual and organizational outcomes. The current study proposes that structural characteristics can enhance the positive influence of racial diversity on employee outcomes. Specifically, this study examines the roles of formalization as a moderator and goal setting as a mediator in the relationship between racial diversity and employee task performance. Using a sample of New York state employees from 42 state agencies, this study found that (a) in organizations where tasks are formalized, the effects of racial diversity on employee perception of goal specificity and goal difficulty were positive and (b) some of the interaction effects between racial diversity and formalization were, in turn, positively related to task performance through perception of the goal difficulty. Overall, while the results confirm the complex nature of diversity effects mentioned in previous research, they contribute further evidence regarding the positive impact of racial diversity and the notion that the contextual environment of public organizations—in this case, formalization—contributes to positive performance in demographically diverse workforces.

中文翻译:

种族多样性与任务执行:正式化和目标设定在政府组织中的作用

先前有关人口多样性的研究在一些个人和组织成果方面得出的结果不一致。当前的研究表明,结构特征可以增强种族多样性对员工绩效的积极影响。具体而言,本研究考察了形式化作为主持人和目标设定作为调解人在种族多样性与员工任务绩效之间的关系中的作用。使用来自42个州机构的纽约州员工的样本,该研究发现(a)在正式制定任务的组织中,种族多样性对员工对目标特异性和目标难度的感知的影响是积极的,并且(b)一些种族多样性和形式化之间的互动影响反过来是 通过感知目标难度与任务绩效成正比。总体而言,尽管结果证实了先前研究中提到的多样性效应的复杂性质,但它们为种族多样性的积极影响以及公共组织的背景环境(在这种情况下,是形式化)有助于实现积极绩效的观点提供了进一步的证据。人口统计学上不同的劳动力。
更新日期:2019-02-04
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