ABSTRACT

Educational institutions currently favor the adoption and use of modern information and communication technology for teaching and learning. As a result, many learning management systems have been developed over recent years and established in education systems. This paper reports the results of a study that examines the usability level of the Blackboard system from the perspectives of the academic members of Umm Al-Qura University in Saudi Arabia by using two of the most commonly used measures of perceived usability, namely, SUS and CSUQ. It also examines the association between these measures, and the effect of faculty demographics attributes on their scores. The results of the study revealed that the usability of Blackboard at the current institution is inadequate and needs to be further enhanced. It also showed that SUS and CSUQ questionnaires correlated highly and largely appear to be measuring the same thing, presumably, perceived usability. The results also indicated the significant effect of Blackboard frequency of use on both SUS and CSUQ scores.

摘要

当前，教育机构赞成采用现代信息和通信技术进行教学。结果，近年来已经开发了许多学习管理系统，并且已经在教育系统中建立了许多学习管理系统。本文报告了一项研究结果，该研究使用两种最常用的感知可用性度量方法，从沙特阿拉伯Umm Al-Qura大学的学术成员的角度考察了Blackboard系统的可用性水平，即SUS和CSUQ。它还检查了这些度量之间的关联，以及教职员工人口统计学属性对其得分的影响。研究结果表明，Blackboard在当前机构中的可用性不足，需要进一步增强。它还表明，SUS和CSUQ问卷之间的相关性很高，并且似乎在衡量同一事物，大概是感知的可用性。结果还表明，黑板使用频率对SUS和CSUQ得分均具有显着影响。