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User violence towards nursing professionals in mental health services and emergency units
The European Journal of Psychology Applied to Legal Context ( IF 9.850 ) Pub Date : 2017-01-01 , DOI: 10.1016/j.ejpal.2016.06.002
Bartolomé Llor-Esteban , María Sánchez-Muñoz , José Antonio Ruiz-Hernández , José Antonio Jiménez-Barbero

Workplace violence is present in many work sectors, but in the area of mental health, nurses have a higher risk due to the close relationship they have with users. This study analyzed hostile user statements against nursing professionals of Mental Health Services and Emergency Units in Health Service (MHS) hospitals in Murcia, Spain, and determined the frequency of exposure to the different violent user behaviors. The study was carried out with a sample of 518 nursing professionals from four hospital services: Mental Health, Emergency Units, Medical Hospitalization, and Maternal-and-Child. The nursing staff of Mental Health and Emergency Units was the most exposed to violence. Non-physical violence was more frequent in Emergency Units, whereas physical violence was more frequent in Mental Health. Among the consequences of exposure to non-physical violence are workers' emotional exhaustion and the presence of psychological distress.

中文翻译:

对精神卫生服务和急诊科护理人员的使用者暴力

工作场所暴力在许多工作部门中都存在,但在心理健康领域,由于护士与使用者的密切关系,其患病风险更高。这项研究分析了针对西班牙穆尔西亚心理健康服务和卫生服务(MHS)医院急诊科护理人员的敌对用户陈述,并确定了暴露于不同暴力用户行为的频率。这项研究是从来自四个医院服务机构的518名护理专业人员进行的:精神卫生,急诊科,医疗住院和母婴。精神卫生和急诊科的护理人员最容易遭受暴力侵害。非身体暴力在急诊科中更为频繁,而身体暴力在心理健康中则更为频繁。
更新日期:2017-01-01
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