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Consumer intention to purchase green vehicles in the South African market: A theory of planned behaviour perspective
South African Journal of Business Management ( IF 0.836 ) Pub Date : 2018-10-25 , DOI: 10.4102/sajbm.v49i1.190
Brett Hamilton , Marlize Terblanche-Smit

Background: While alternative fuel vehicles (AFVs) still account for a relatively small percentage of the total vehicle sales, this is set to change as awareness of the impact of car usage on the environment grows among consumers, vehicle-emission controls increase and the number of AFVs available in the market increases. Objective: This study used Ajzen’s theory of planned behaviour (TPB) to investigate the role of attitude (A), subjective norm (SN) and perceived behavioural control (PBC) on the intention to purchase AFVs in the South African market and thus empirically testing the hierarchical attitude–behaviour model of consumer behaviour. Method: A quantitative research methodology was followed and a self-administered, Internet-based survey instrument was used to collect data from 196 South African respondents. Results: The findings indicate significant relationships between A (β = 0.61), SN (β = 0.26), and PBC (β = 0.13) and behavioural intention. These findings support literature and emphasise that (1) attitudinal factors have the biggest influence on intention, (2) the perceived support and encouragement of referent others are important considerations for individuals and (3) control factors play a critical role in consumers’ decision to purchase an AFV. Conclusion: In order to create effective marketing strategies for AFVs retailers and marketers should focus on the impact of attitude, subjective norm (SN) and perceived behavioural control (PBC) to influence behavioural intention.

中文翻译:

消费者在南非市场上购买绿色车辆的意愿:计划行为理论

背景:尽管替代燃料汽车(AFV)在汽车总销量中所占的比例仍然相对较小,但随着消费者对汽车使用对环境的影响的意识不断提高,车辆排放控制措施的增多以及数量的增加,这种情况将有所改变。市场上可用的AFV数量增加。目的:本研究使用阿杰森的计划行为理论(TPB)来研究态度(A),主观规范(SN)和感知行为控制(PBC)对在南非市场购买AFV的意图并进行实证检验的作用消费者行为的等级态度行为模型。方法:采用定量研究方法,并使用基于互联网的自我管理调查工具收集了来自196个南非受访者的数据。结果:研究结果表明,A(β= 0.61),SN(β= 0.26)和PBC(β= 0.13)与行为意图之间存在显着关系。这些发现为文献提供了支持,并强调(1)态度因素对意图的影响最大;(2)知觉他人的支持和鼓励是个人的重要考虑因素;(3)控制因素在消费者的决定中起着至关重要的作用。购买AFV。结论:为了为AFV制定有效的营销策略,零售商和营销商应关注态度,主观规范(SN)和感知行为控制(PBC)的影响,以影响行为意图。这些发现为文献提供了支持,并强调(1)态度因素对意图的影响最大;(2)知觉他人的支持和鼓励是个人的重要考虑因素;(3)控制因素在消费者的决定中起着至关重要的作用。购买AFV。结论:为了为AFV制定有效的营销策略,零售商和营销商应关注态度,主观规范(SN)和感知行为控制(PBC)的影响,以影响行为意图。这些发现为文献提供了支持,并强调(1)态度因素对意图的影响最大;(2)知觉他人的支持和鼓励是个人的重要考虑因素;(3)控制因素在消费者的决定中起着至关重要的作用。购买AFV。结论:为了为AFV制定有效的营销策略,零售商和营销商应关注态度,主观规范(SN)和感知行为控制(PBC)的影响,以影响行为意图。
更新日期:2018-10-25
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