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Does teachers’ perceived corporate social responsibility lead to organisational citizenship behaviour? The mediating roles of job satisfaction and organisational identification
South African Journal of Business Management ( IF 0.836 ) Pub Date : 2019-11-18 , DOI: 10.4102/sajbm.v50i1.1481
Kemal Cek , Serife Z. Eyupoglu

Background: Corporate social responsibility (CSR) literature indicates that employees develop positive organisational behaviour towards their organisation when their organisation is perceived as being socially responsible. Such organisational behaviours include organisational citizenship behaviour (OCB), job satisfaction and organisational identity. Objectives: The main objective of this study was to provide empirical evidence as to whether teachers’ perceptions of their schools’ CSR influence their OCB as well as to indicate the mediating role of organisational identification and job satisfaction in this relationship. Setting: Corporate social responsibility is a valuable way for organisations to promote favourable employee behaviours. Method: Data were collected through the use of a questionnaire from 260 teachers working at high schools in North Cyprus. Structural equation modelling was employed to test the hypotheses. Results: The results of this study suggested that employees’ perceptions of CSR positively influence their OCB when job satisfaction and organisational identification mediate the relationship. Conclusion: The results of this study indicate that as long as employees are satisfied with their jobs and as long as they identify with their organisation, CSR favourably influences their voluntary behaviour, which in turn influences the overall performance of the organisation.

中文翻译:

教师的企业社会责任感会导致组织公民行为吗?工作满意度和组织认同感的中介作用

背景:企业社会责任(CSR)文献表明,当员工被认为对社会负责时,他们就会对其组织产生积极的组织行为。这种组织行为包括组织公民行为(OCB),工作满意度和组织身份。目的:这项研究的主要目的是提供经验证据,证明教师对学校CSR的看法是否影响其OCB,并指出组织认同和工作满意度在这种关系中的中介作用。背景:企业社会责任是组织促进员工良好行为的一种宝贵方法。方法:通过问卷调查收集了北塞浦路斯高中在职260名教师的数据。使用结构方程建模来检验假设。结果:这项研究的结果表明,当工作满意度和组织认同调解这种关系时,员工对企业社会责任的看法会积极影响他们的OCB。结论:这项研究的结果表明,只要员工对工作满意,并与组织保持一致,企业社会责任就会有利地影响其自愿行为,进而影响组织的整体绩效。这项研究的结果表明,当工作满意度和组织认同调解这种关系时,员工对企业社会责任的认知会积极影响他们的OCB。结论:这项研究的结果表明,只要员工对工作满意,并与组织保持一致,企业社会责任就会有利地影响其自愿行为,进而影响组织的整体绩效。这项研究的结果表明,当工作满意度和组织认同调解这种关系时,员工对企业社会责任的看法会积极影响他们的OCB。结论:这项研究的结果表明,只要员工对工作满意,并与组织保持一致,企业社会责任就会有利地影响其自愿行为,进而影响组织的整体绩效。
更新日期:2019-11-18
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