Abstract The present paper takes an ethnomethodological and conversation analytical perspective on assisted shopping as it is done by a person with acquired brain injury in collaboration with her caregiver. My interest is directed towards the interactional and embodied organization of the situated selecting and decision-making processes, while I am aiming to understand the interactional organization of assistance and agency. The embodied interaction analysis is based on two video-recorded examples in which a caregiver treats the institutional resident’s shopping choice as either unproblematic or undesirable. I will differentiate five phases in which the participants systematically organize the selection process. In these phases, the participants take different roles either as shopper or as assistant caregiver; as to the later, I will distinguish between moral and instrumental assistance. The analysis demonstrates an inherent tension in the assistance during shopping activities, as it is oriented to both the incompetence that justifies the need for assistance and to the interactional construction of a competent and independent shopper.

中文翻译：

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工具和道义上的帮助

摘要 本文对辅助购物采取了民族方法学和对话分析的观点，因为它是由一名获得性脑损伤的人与其照顾者合作完成的。我的兴趣是针对情境选择和决策过程的互动和具体组织，而我的目标是了解援助和代理的互动组织。具身交互分析基于两个视频录制的示例，其中护理人员将机构居民的购物选择视为没有问题或不受欢迎。我将区分参与者系统地组织选择过程的五个阶段。在这些阶段，参与者扮演不同的角色，要么是购物者，要么是助理照顾者；至于后来，我将区分道义上的帮助和工具上的帮助。该分析表明，购物活动中的协助存在内在张力，因为它既针对证明需要协助的无能，又针对有能力且独立的购物者的互动构建。