Purpose The purpose of this paper is to provide a first investigation of how new ways of working (NWW) and their various facets relate to employee informal learning at work, while accounting for a range of known antecedents of informal learning. Design/methodology/approach The job demand–control model and the job demands–resources model underpin our hypotheses on how NWW would relate to informal learning. The hypotheses are tested using the Preacher and Hayes (2008) bootstrap method for mediation analysis, accounting for the potential mediating effect of the frequency with which employees receive feedback. Findings The analyses show that NWW positively relate to informal learning at work. This relation is mediated by the frequency with which employees receive feedback. Further analysis shows that one particular NWW facet – access to organizational knowledge – is an independent driver of informal learning, hardly mediated by receiving feedback. Practical implications The results suggest that managers who seek new ways to stimulate informal learning can do so by giving their employees more access to organizational knowledge, for instance, by leveraging the potential of modern ICT. Originality/value This empirical paper is the first study on the impact of NWW on informal learning at work. Using data on the Dutch working population, it provides novel insights for several strands of literature as well as for practitioners.

中文翻译：

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新的工作方式会增加工作中的非正式学习吗？

目的本文的目的是对新的工作方式（NWW）及其各个方面如何与员工在职非正式学习相关联进行首次调查，同时说明了非正式学习的一系列已知先例。设计/方法/方法工作需求-控制模型和工作需求-资源模型是我们关于NWW与非正式学习的关系的假设的基础。假设使用Preacher和Hayes（2008）引导程序进行调解分析，以验证员工接受反馈频率的潜在调解效果。结果分析表明，NWW与工作中的非正式学习有积极的关系。这种关系由员工获得反馈的频率来调节。进一步的分析表明，NWW的一个特定方面（获取组织知识）是非正式学习的独立驱动力，很难通过接收反馈来进行调节。实际意义这些结果表明，寻求新方法刺激非正式学习的管理人员可以通过使员工更多地获得组织知识的方式来实现此目的，例如，利用现代ICT的潜力。原创性/价值这份经验论文是关于NWW对工作中非正式学习的影响的第一项研究。利用有关荷兰劳动人口的数据，它为几条文献以及从业人员提供了新颖的见解。实际意义这些结果表明，寻求新方法刺激非正式学习的管理人员可以通过使员工更多地获得组织知识的方式来做到这一点，例如，利用现代ICT的潜力。原创性/价值这份经验论文是关于NWW对工作中非正式学习的影响的第一项研究。利用有关荷兰劳动人口的数据，它为几条文献以及从业人员提供了新颖的见解。实际意义这些结果表明，寻求新方法刺激非正式学习的管理人员可以通过使员工更多地获得组织知识的方式来做到这一点，例如，利用现代ICT的潜力。原创性/价值这份经验论文是关于NWW对工作中非正式学习的影响的第一项研究。利用有关荷兰劳动人口的数据，它为几条文献以及从业人员提供了新颖的见解。