Police use of social media has increased in the United Kingdom since 2008 (Crump, 2011), yet there has been little qualitative exploration of how police-owned Facebook sites work to shape the identity of forces. This study explores the action orientation of small stories on the Facebook site of a UK metropolitan police force. The research considers the collaborative ways in which stories are positioned and constructed collectively by multiple narrators (both formal police posts, and the commenting public). Given the ability of social media to enact identity through interaction, this research explores how the identity of the police force is positioned, and repositioned, by social media activity. It concludes that both the opportunity for dyadic interactions that may underpin effective community policing, and the potential benefits of harnessing the opportunity for effective identity work, are currently being under utilised on police Facebook sites.

中文翻译：

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自 2008 年以来，英国警方对社交媒体的使用有所增加（Crump，2011），但对警方拥有的 Facebook 网站如何塑造部队身份的定性探索很少。本研究探讨了英国大都会警察部队 Facebook 网站上小故事的行动方向。该研究考虑了由多个叙述者（正式警察职位和评论公众）共同定位和构建故事的协作方式。鉴于社交媒体通过互动来制定身份的能力，本研究探讨了社交媒体活动如何定位和重新定位警察部队的身份。它得出的结论是，可能支持有效社区警务的二元互动机会，