The ability to attract and retain volunteers is crucial for not-for-profit organizations, and consequently, the need to understand and manage volunteers’ engagement is paramount. The purpose of this paper is to investigate the role of five volunteer engagement dimensions (cognitive, affective, behavioral, social and spiritual engagement) on perceived value-in-context, and its subsequent role for volunteer retention. Thus, providing for the first time an understanding of how unique types of value are determined through different facets of volunteer engagement.,To establish the nature and consequences of volunteer engagement, the authors collaborated with an Australian not-for-profit service organization. Using a survey method, the authors studied the organization’s volunteer workforce resulting in 464 usable responses. To capture volunteers’ degree of spiritual engagement, this paper introduces a rigorously developed unidimensional measure.,The results demonstrate the importance of the five engagement dimensions on volunteers’ perceived value-in-context, while highlighting significant effect differences including some counterintuitive consequences. The authors also establish the role of spiritual engagement and demonstrate the impact of value-in-context for volunteer retention.,This research explores the volunteer engagement-retention chain, by empirically studying the role of value-in-context. The authors provide first evidence for the relationship between volunteer engagement and value-in-context, examining the independent yet relative effects of various facets of volunteer engagement. In doing so, the authors offer new insight into the dimensionality of the volunteer engagement construct, broadening its conceptualization to include spiritual engagement as a core constituent. The authors further demonstrate the impact of value-in-context on volunteer retention, helping organizations to better make sense of meaningful volunteer experiences with long-lasting impacts and mutual benefits.

中文翻译：

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志愿者参与：概念扩展和上下文中的价值成果

吸引和留住志愿者的能力对于非营利组织至关重要，因此，了解和管理志愿者的参与至关重要。本文的目的是研究五个志愿者参与维度（认知，情感，行为，社会和精神参与）在感知到的上下文中的价值中的作用及其对志愿者保留的后续作用。因此，首次使人们了解了如何通过志愿者参与的不同方面来确定独特的价值类型。为了确定志愿者参与的性质和后果，作者与澳大利亚的一家非营利服务组织合作。使用调查方法，作者研究了该组织的志愿者队伍，产生了464个可用响应。为了捕捉志愿者的精神参与度，本文介绍了一种严格发展的单维度测量方法。结果证明了五个参与维度对于志愿者感知的上下文价值的重要性，同时强调了显着的效果差异，包括一些违反直觉的后果。作者还确立了精神参与的作用，并证明了上下文中的价值对于志愿者保留的影响。通过实证研究上下文中的价值，本研究探索了志愿者参与-保留链。作者提供了志愿者参与和环境价值之间关系的初步证据，研究了志愿者参与各个方面的独立而又相对的影响。在这样做，作者对志愿者参与结构的维度提供了新的见解，扩大了其概念化范围，将精神参与作为核心组成部分。作者进一步证明了上下文中的价值对志愿者保留的影响，帮助组织更好地理解有意义的志愿者体验，并带来长期影响和互惠互利。