Leveraging boundary theory and person–environment fit theory, the purpose of this paper is to propose a model that illustrates the process by which nonwork-related information and communication technologies (ICTs) usage during office hours affects family-to-work conflict (FWC) and work–family balance satisfaction (WFBS), and the moderating effect of family–work segmentation preference (FWSP) in that process.,Analyses using PROCESS were conducted to analyze the proposed relationships on survey-collected data.,Augmented ICTs usage led to greater perceptions of FWC, though the strength of this association was contingent on FWSP in that integration preference buffered ICTs usage’s detrimental effects. Moreover, ICTs usage was shown to exert an effect on WFBS through FWC. The results indicated a mediated moderation pattern such that the moderating role of ICTs usage and FWSP on WFBS was mediated by FWC.,By focusing on ICTs usage for family reasons at work, the study filled a formerly acknowledged gap in the research field regarding how nonwork-related ICTs usage at work affected work–life balance.

中文翻译：

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帮助还是伤害？信息通信技术的使用对工作与生活平衡的影响

利用边界理论和人与环境的适应理论，本文的目的是提出一个模型，该模型说明在办公时间内使用非工作相关的信息和通信技术（ICT）会影响家庭与工作之间的冲突（FWC）的过程。和工作-家庭平衡满意度（WFBS），以及在此过程中家庭-工作细分偏好（FWSP）的调节作用。，使用PROCESS进行分析，以分析与调查收集的数据之间的拟议关系。尽管该协会的实力取决于FWSP，因为这种整合的偏好取决于ICT的使用对社会的不利影响，因此人们对FWC的认识更高。此外，事实证明，信息通信技术的使用会通过FWC对WFBS产生影响。